convert.
every channel. every customer. one frictionless solution.
SWIFT Order Management System (OMS) harnesses your entire ecosystem—from maximizing inventory sources to orchestrating complex order fulfillments across various nodes, including offline stores and partner networks. Moreover, OMS empowers you to transcend traditional B2C and B2B models by merging the two into a groundbreaking B2B2C approach, where direct-to-customer or DTC sales are seamlessly fulfilled by your existing distributors and reseller partners. This comprehensive strategy increases conversion rates by efficiently managing and fulfilling orders, thereby enhancing customer satisfaction and driving sustainable business growth. By unifying disparate channels and streamlining operations, SWIFT OMS ensures that every order is processed with precision and speed, positioning your business for continued success.
UNIFIED INVENTORY
Streamlines stock management by providing a single, real-time view of inventory across all sales channels and storage locations, thus enhancing efficiency and ensuring accurate stock levels are maintained at all times to meet customer demand effectively.
SMART ORDER MANAGEMENT
Deploy sophisticated algorithms and intelligent order routing to streamline the management of order processing, fulfillment, and returns, ultimately guaranteeing optimal efficiency levels and elevating customer satisfaction to new heights.
MULTI SELLERS PLATFORM
Swift enhances the shopping experience by offering a collaborative marketplace where numerous vendors can showcase and sell their products. This approach significantly enriches the diversity and options available to customers, ensuring a more robust selection to choose from.
OMNICHANNEL EXPERIENCE
SWIFT Hub delivers a consistent and seamless omnichannel experience, ensuring customers receive the same high-quality service whether they shop online, in-store, or through mobile devices. It enables flexible options like buying online and picking up in-store or purchasing in-store and shipping from an online warehouse, providing convenience and choice at every step. This integration creates a cohesive shopping journey, enhancing customer satisfaction and loyalty across all touchpoints.
ANALYTICS AND INSIGHTS
Empowers businesses with a powerful suite of data-driven insights and predictive analytics, offering the tools needed to make informed decisions swiftly and efficiently. By leveraging these capabilities, businesses can tailor and enhance customer engagements, driving meaningful and impactful interactions that lead to lasting relationships.